Last Updated: August 28, 2026
Ag Repair Press LLC is an independent publisher of original repair, service, maintenance, and technical manuals for agricultural and heavy equipment. All manuals sold on this site are authored, compiled, and owned by Ag Repair Press LLC. Because these are original digital publications delivered electronically, and cannot be physically returned once accessed or downloaded, the return conditions below apply specifically to digital products rather than physical goods.
By purchasing from Ag Repair Press, you agree to the terms of this Return & Store Credit Policy.
1. Return Eligibility
If you have not downloaded or accessed your purchased manual, you may request a return review within 30 days of the purchase or receipt date.
Approved returns are issued as Ag Repair Press store credit only, except where a refund to the original payment method is required by applicable law.
Ag Repair Press does not normally issue cash refunds or refunds to the original payment method.
Requests submitted more than 7 days after the purchase or receipt date are not eligible for return or store credit unless required by law.
2. Downloaded Digital Manuals
Once a digital manual has been downloaded or accessed, it is generally considered delivered and is not eligible for return simply because the customer:
- changed their mind;
- no longer requires the manual;
- purchased the wrong manual;
- expected different information that was not stated in the product description; or
- is unable to use the manual because of software, device, printer, or computer compatibility issues unrelated to the supplied PDF.
However, we will review a downloaded manual if there is a genuine defect with the digital product.
3. Defective or Damaged PDF Manuals
A downloaded PDF manual may qualify for replacement or store credit when the file supplied by Ag Repair Press is materially defective.
Examples include:
- the PDF cannot be opened;
- the supplied PDF file is corrupted;
- substantial portions of the manual are unreadable;
- pages are missing as a result of a publishing or file-generation error;
- images or text are so severely blurred that the relevant technical content cannot reasonably be read; or
- the customer received a different manual from the product ordered.
Minor variations in scan quality, typography, image quality, formatting, pagination, or the appearance of original source material do not automatically qualify a product as defective when the technical information remains readable and usable.
Ag Repair Press may first attempt to resolve the issue by supplying a corrected or replacement copy of the manual.
4. Store Credit
Eligible returns are normally compensated with store credit only.
If your request is approved:
- store credit will be issued for the eligible net purchase amount;
- transaction fees, taxes, or other amounts that are not legally refundable may be excluded where applicable;
- the store credit will be sent electronically to the email address associated with the order; and
- the credit may be used toward eligible purchases from Ag Repair Press.
Store credit has no cash value and cannot be exchanged for cash unless required by applicable law.
5. Processing Time
Once we receive your complete return or defect request, please allow up to 3 business days for initial review.
We may request additional information, including:
- your order number;
- the email address used for the purchase;
- the title of the manual;
- screenshots showing the reported problem; and
- a description of the issue.
Once the review is complete, we will notify you by email whether your request has been approved, rejected, or requires additional information.
6. Incorrect Manual or Order Issue
If Ag Repair Press supplied a manual different from the manual shown on your order confirmation, please contact us within 3 days of receiving your order or download access.
We will normally correct the order by supplying the correct manual.
Other order-related issues should also be reported as soon as reasonably possible so that we can investigate.
7. Incorrect Email Address
Customers are responsible for providing a valid and accurate email address during checkout.
Ag Repair Press is not responsible for delays or failed delivery caused by an incorrectly entered email address.
If you entered an incorrect email address, contact us and provide sufficient information for us to verify the purchase. Where we can verify the order, we will make reasonable efforts to update the delivery information.
8. Requests That May Be Refused
Ag Repair Press LLC reserves the right, subject to applicable law, to refuse or limit return, replacement, or store-credit requests where there is evidence of:
- an irregular or excessive return history;
- repeated purchases followed by download and return requests;
- suspected abuse, fraud, chargeback abuse, or misuse of our return process;
- alteration or redistribution of our copyrighted manuals;
- a claim that does not meet the eligibility requirements of this policy; or
- false or misleading information supplied in connection with a claim.
Ag Repair Press also reserves the right to refuse future service to customers or entities that engage in fraudulent, abusive, unlawful, or repeated bad-faith conduct.
9. Ownership and Copyright of Manuals
All manuals published by Ag Repair Press are original works authored, compiled, edited, and owned by Ag Repair Press LLC. Ag Repair Press manuals are copyrighted publications, and no part of a manual may be copied from or attributed to any other publisher.
Approval of a return, replacement, or store credit does not grant permission to retain, reproduce, redistribute, resell, publish, upload, share, or otherwise use a manual in violation of the license or copyright terms applicable to the product.
Where a store credit or other remedy is issued for a digital product, any license to use the affected product may be terminated where permitted by applicable law.
10. No Guarantee That a Manual Covers Every Repair
Our manuals are authored and published to provide technical repair, service, maintenance, diagnostic, and related information for the equipment identified in the applicable product description.
The absence of a particular procedure, specification, illustration, component, optional configuration, serial-number variation, or repair method does not by itself make a manual defective if the product supplied is consistent with its description.
Customers should review the product title, description, model information, and other available details before purchasing.
11. How to Request a Return or Report a Problem
All return, replacement, defect, and store-credit requests must be submitted to:
Please include:
- your order number;
- the email address used to place the order;
- the manual title;
- a description of the issue; and
- screenshots or other supporting information where relevant.
Submitting complete information will help us review your request more quickly.
12. Consumer Rights
Nothing in this policy is intended to exclude, restrict, or override any consumer right that cannot legally be waived or limited under applicable law.
Where applicable law requires a refund, replacement, cancellation right, or other remedy that differs from this policy, the applicable legal requirement will control.
13. Acceptance of This Policy
By purchasing a digital product from Ag Repair Press, you acknowledge that you have read and understood this Return & Store Credit Policy and agree to its terms. A summary of this policy is provided at checkout prior to purchase.
Ag Repair Press LLC
Email:
[email protected]